FAQ
We currently offer sportswear and accessories featuring the design of the Mischabel group. The next Valais mountain currently leading the collection is the Bietschhorn and, the Glishorn, followed by the Bortelhorn, Monte Rosa, and Monte Leone.
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We deliver exclusively to Switzerland and the Principality of Liechtenstein. Delivery occurs within 2 - 9 working days after payment is received.
For more information, please visit: Terms & Conditions | Tschuggu
Tschuggu processes orders exclusively via prepayment. The available payment methods will be displayed to you during the checkout process in our online store.
If your package is returned, we will contact you as soon as possible to arrange for a reshipment.
Please inform us before returning the item to receive the correct address.
For more information, please visit: Terms & Conditions | Tschuggu
If you receive a misprinted, damaged, or defective product, please report it within 14 days of receipt via email to tschugguinfo@gmail.com with a photo of the issue. We will cover the costs for errors caused by us.
For more information, please visit: Terms & Conditions | Tschuggu
Sustainability is a central part of our company philosophy.
Our textiles are printed or embroidered exclusively in Switzerland and shipped directly from there to our customers. This ensures short transport routes, fair working conditions, and the highest quality.
In addition, we primarily use organic and Fairtrade cotton – creating clothing that not only looks good but is also produced responsibly.