Question 1

Which mountain design will be offered next?

Accepted Answer

We currently offer sportswear and accessories featuring the design of the Mischabel group. The next Valais mountain currently leading the collection is the Bietschhorn and, the Glishorn, followed by the Bortelhorn, Monte Rosa, and Monte Leone.

Question 2

Is there a newsletter, and what are the benefits of signing up?

Accepted Answer

Yes! We welcome every subscription to our newsletter. By signing up, you'll receive exclusive offers and news about our unique mountain designs. Sign up now and never miss any highlights again!

Question 3

When will my order be delivered?

Accepted Answer

We deliver exclusively to Switzerland and the Principality of Liechtenstein. Delivery occurs within 2 - 9 working days after payment is received.For more information, please visit: Terms & Conditions | Tschuggu

Question 4

What payment methods are accepted?

Accepted Answer

Tschuggu processes orders exclusively via prepayment. The available payment methods will be displayed to you during the checkout process in our online store.

Question 5

Can I return or exchange my order?

Accepted Answer

If your package is returned, we will contact you as soon as possible to arrange for a reshipment.Please inform us before returning the item to receive the correct address.For more information, please visit: Terms & Conditions | Tschuggu

Question 6

What should I do if my item is damaged or defective?

Accepted Answer

If you receive a misprinted, damaged, or defective product, please report it within 14 days of receipt via email to tschugguinfo@gmail.com with a photo of the issue. We will cover the costs for errors caused by us.For more information, please visit: Terms & Conditions | Tschuggu

Question 7

What makes Tschuggu products sustainable and fair?

Accepted Answer

Sustainability is a central part of our company philosophy.Our textiles are printed or embroidered exclusively in Switzerland and shipped directly from there to our customers. This ensures short transport routes, fair working conditions, and the highest quality.In addition, we primarily use organic and Fairtrade cotton – creating clothing that not only looks good but is also produced responsibly.

FAQ